Based on the philosophy that real growth and change takes time, the training sessions incorporate solid principles with rigorous coaching. This is not about abstract presentation concepts or theory—it is about permanent, meaningful changes in behavior (i.e. what trainers say and do when facilitating). One focus might be improving coaching skills so they can generate improved levels of performance from their participants. Another focus might be increasing the frequency and effectiveness of performance feedback; or communicating a vision that inspires and motivates their participants.

 

This training is not a seminar, it is very interactive. Participants won’t just receive information. For most people, seminars rarely translate into doing things differently.

 

This program is designed to help trainers develop and sharpen their skills, so they won’t only know that they are supposed to improve facilitation results—they will be actually doing it. With this proven process, participants will have the opportunity to systematically turn what they learn into “real-life” experiences that become a lifelong habit.

 

 

Methodology
Our experience has taught us that to be effective, training must be interactive and participatory. Business skills are learned by doing. They are not learned by listening to lectures or tapes or by reading books and magazines.
The training will be interactive and participatory. Trainers will use a balance of presentation, practice, coaching, open discussion, and real-life experiences to help the participants to improve their skills “in the moment”. In a special Dale Carnegie learning format, participants apply the training and come back to relate their successes. Supervisors and employees are held accountable for results in a positive way. Best practices are shared. New habits and skills are developed over time.

 

Curriculum Development
Two major benefits of the Dale Carnegie Training® cited by our graduates are the realization that leadership is a process, and that success in the process is based on building consultative relationships. The overriding philosophy of the course is “Try Honestly to see things from the other person’s point of view.” Every session supports this philosophy. Participants learn how to weave effective human relations into every part of leadership. Consistently following a proven process brings predictable results.

 

Quality of Instruction
All facilitations will be conducted by highly trained professional instructors from Dale Carnegie®. Each session will be conducted in a positive atmosphere to encourage participants to want to use newer and improved techniques and methods. Sufficient practice will take place in the sessions to increase their confidence and skill to use the methods on specific job applications, while getting suggestions and recommendations for improvement. Thus, positive behavioral change is brought about by a balanced mixture of:

• Person-centered instruction by skilled professionals.
• Sufficient practice in a controlled atmosphere that assures each participant of reasonable success on the job.
• On-the-job applications, which add reality to the practice.
• The positive change of habit patterns and attitudes through a record of successful performances.
  

Our instructors are more than individuals trained to teach skills; they are skilled and experienced presenters who put into practice the skills that they teach. In order to become a Dale Carnegie® instructor, candidates are rigorously coached and trained in order to reach the Dale Carnegie® Standard. In order to be

qualified, an instructor must have obtained a minimum of 400 hours experience in front of groups, in a variety of formats, as well as complete a two-year certification process. This means that the Dale Carnegie® instructors for the program will meet the highest standard in the training industry. Finally, each instructor is re-certified annually based on customer feedback and results.