Case Studies
Industry : Healthcare
Solution : Presentation Effectiveness
Business Need : Customer Focus
Customer : Press Ganey
Headquarters : South Bend, IN
Number of Employees : 560
Website : http://www.pressganey.com
Challenge:
To retain a leadership position in its market, Press Ganey needed to expand the capability of its service and sales teams, especially for the individuals who would travel to client sites to deliver presentations.
To retain a leadership position in its market, Press Ganey needed to expand the capability of its service and sales teams, especially for the individuals who would travel to client sites to deliver presentations.
Solution:
Dale Carnegie Training delivered a customized version of their High Impact Presentations seminar. High Impact Presentations seminars incorporate a variety of training methods, including group interaction, one-on-one critiques and facilitation.
Dale Carnegie Training delivered a customized version of their High Impact Presentations seminar. High Impact Presentations seminars incorporate a variety of training methods, including group interaction, one-on-one critiques and facilitation.
Results:
Press Ganey surveys the attendees at every presentation. Since engaging Dale Carnegie Training, the average score for Likelihood to Recommend this Speaker has increased from 85 to 90, and the average score for Presentation Style has increased from 84 to 90.
Press Ganey surveys the attendees at every presentation. Since engaging Dale Carnegie Training, the average score for Likelihood to Recommend this Speaker has increased from 85 to 90, and the average score for Presentation Style has increased from 84 to 90.
