Case Studies

Industry : Engineering
Solution : Team Member Engagement
Business Need : Employee Engagement
Customer : HDR
Headquarters : Omaha, NE
Number of Employees : 6,000
Website : http://www.hdrinc.com

Challenge:
HDR was challenged with turning technical professionals into leaders with good people and communication skills. “We recognized that we needed to develop people faster to step up and be able to deal with tough communications issues with clients,” said George Little.
Solution:
HDR employees were led through a fifteen-month, multiphase training program. The twelve-week Dale Carnegie Course was a key component. Dale Carnegie’s national presence gave HDR the ability to send a mandated 15 employees to training without having to incur the time and expense of traveling to one place to train.
Results:
HDR is enjoying extraordinary growth and Dale Carnegie graduates are leading the way. “Probably 40 percent of those who graduated in the first three years are now officers and 90 percent have received a promotion. Plus, people who graduate from Career Skills have a higher rate of retention than non-graduates,” says Chuck Sinclair, SVP/ Regional Director.
“Over the last two years, we grew 29 and 24 percent. This year we have a good opportunity to have another year of strong growth. We could not have experienced this growth without Dale Carnegie Training.”
- George Little, President, HDR Engineering, Inc.