Case Studies
Industry : Construction
Solution : Team Member Engagement & Sales Effectiveness
Business Need : Employee Engagement & Sales Effectiveness
Customer : Cam West
Headquarters : Kirkland, WA
Website : http://www.camwest.com
Challenge:
CamWest realized that aligning the independent sales agents with its vision and philosophy by training with onsite project managers would ultimately translate to better customer service and provide customers with an exceptional home buying experience.
CamWest realized that aligning the independent sales agents with its vision and philosophy by training with onsite project managers would ultimately translate to better customer service and provide customers with an exceptional home buying experience.
Solution:
Dale Carnegie Training’s flexible style and comprehensive training approach provided a solution that would allow CamWest to focus on both its sales and human relationship needs simultaneously. Bringing all the different departments of the organization together helped solidify CamWest’s mission, vision, and values.
Dale Carnegie Training’s flexible style and comprehensive training approach provided a solution that would allow CamWest to focus on both its sales and human relationship needs simultaneously. Bringing all the different departments of the organization together helped solidify CamWest’s mission, vision, and values.
Results:
Working together as a team allowed participants to develop a common language to communicate more seamlessly with customers and with each other. In the four years since training began, Cam West has grown at a rate of almost 15% annually. The influx of new talent has helped the company to grow the foundations of a solid team.
Working together as a team allowed participants to develop a common language to communicate more seamlessly with customers and with each other. In the four years since training began, Cam West has grown at a rate of almost 15% annually. The influx of new talent has helped the company to grow the foundations of a solid team.
