Case Studies

Industry : Law
Solution : Team Member Engagement
Business Need : Employee Engagement
Customer : Boyes Turner
Headquarters : Thames Valley, United Kingdom
Number of Employees : 7,500
Website : http://www.boyesturner.com

Challenge:
People development was not a pressing matter at Boyes Turner until competition from other local practices began to intensify. Changes to the competitive landscape forced the partners to rethink the firm’s growth strategy, and they set about revising their position on the issues of leadership, training, and culture.
Solution:
Dale Carnegie Training’s personalized, structured, and strategic training approach promoted awareness about people development among the partners and prepared senior leaders to ease into their roles as mentors and coaches within the firm. The training also offered more traditional training methods as part of the Dale Carnegie Course for people who needed to develop a broader range of skills.
Results:
As a result of the training, Boyes Turner has aligned its vision with its values and now has a clear plan for helping its employees succeed within the organization. As managers have become more effective mentors and coaches, their relationships with both clients and employees have flourished. The company is now among the highest profile firms on the legal recruitment circuit.