Products and Objectives
:
Dale Carnegie Training® Products and Objectives |
| Achieving
Success through Human Relations Skills 2-day Seminar Objectives:
2. Influence people with your ideas 3. Realize the power of recognition 4. Disagree agreeably 5. Replace conflict with cooperation Action Oriented Leadership: Making Good Things Happen Quickly 1-day Seminar Objectives:
2. Understand our organization’s objectives and how we fit in 3. Develop a plan to immediately impact our company’s future 4. Learn action oriented tools that improve performance 5. Apply a tool to achieve consensus and collaboration Bringing Out the Leader in You 2-day Seminar Objectives:
2. Increase our leadership sphere of influence 3. Develop additional skills within the five drivers of business success 4. To examine our leadership styles—maximize strengths, minimize weaknesses 5. To increase the productivity of individuals and teams within our organization Business Execution: Linking People, Goals, and Accountability to Drive Results 1-day Seminar Objectives:
2. Apply a planning process that gains consensus 3. Set clear and meaningful goals and maintain accountability 4. Create a cohesive team committed to achieving results 5. Effectively manage the performance of team members
2. Learn how to use correct language & write for impact 3. Know non-verbal factors 4. Communicate for various results 5. Practice listening Confident, Assertive, In Charge: Developing the Attitudes of Leadership 2-day Seminar Objectives:
2. Meet new people easily 3. Influence people to your point of view 4. Reduce self-consciousness and fear 5. Deal effectively in difficult situations Creating a Can-Do Workplace 2-day Seminar Objectives:
2. Use creativity to replace apathy with team spirit 3. Replace dissension with collaboration 4. Develop solutions for dealing with nay-sayers 5. Gain cooperation from negative people 6. Learn methods for disagreeing agreeably 7. Recognize personal signs of negativity 8. Discover personal tendencies in dealing with others 9. Solve specific negativity problems at the workplace 10. 10.Become proactive in dealing with negativity 11. Use constructive criticism to get results 12. Use positive reinforcement to build winning attitudes
2. Recognize signs of personal negativity 3. Replace dissention with collaboration 4. Discover causes of negativity 5. Use creativity to replace apathy with team spirit 6. Develop solutions for dealing with nay-sayers 7. Change attitudes without creating resentment 8. Develop leadership in dealing with negativity 9. Use positive reinforcement to build winning attitudes Creating a Professional Demeanor: How to Look, Act, and Sound Like a Professional 1-day Seminar Objectives:
2. Learn to manage behaviors that hold us back and propel us forward 3. Effectively listen and communicate with confidence and enthusiasm 4. Identify our work style, emotional intelligence, and how to best work with others 5. Sustain success by managing others’ behaviors
2. Increase self-confidence by re-coloring our attitude 3. Effectively manage our thoughts and behaviors 4. Learn techniques for relating to others 5. Practice methods for creating cooperation in negative situations
2. Strengthen people skills 3. Enhance communication skills 4. Develop leadership skills 5. Improve our attitude Dealing Effectively with Relations and Relationships in a Family-Owned Business 1-day Seminar Objectives:
2. Learn ways to positively influence others amidst differences 3. Focus on coaching associates and handling mistakes 4. Recognize ways to motivate our people 5. Plan for perpetuating the future of the organization
2. Meet new people easily 3. Influence people to your point of view 4. Reduce self-consciousness and fear 5. Deal effectively in difficult situations
2. Meet new people easily 3. Influence people to your point of view 4. Reduce self-consciousness and fear 5. Deal effectively in difficult situations Developing the Leader in You 2-day Seminar Objectives:
2. To further develop process and people skills to increase our leadership sphere of influence 3. To develop additional skills within the five drivers of business success 4. To examine our own leadership styles and tendencies to maximize our strengths while minimizing our weaknesses 5. To increase the productivity of individuals and teams within our organization Generation.Next
2. Strengthen people skills 3. Enhance communication skills 4. Develop leadership skills 5. Control worry and stress
2. To look at ways to better leverage our own and others time to increase productivity 3. To identify time wasters, stress producers and other time management inhibitors 4. To identify breakthroughs that will enable us and our people to work smarter, not harder 5. To better balance our professional and personal lives
2. Apply tools to minimize fear and nervousness 3. Reduce fear by taking small steps toward success 4. Identify preparation methods to reduce fear 5. Use question and answer techniques that reduce fear and anxiety High Impact Presentations 2-day Program Objectives:
2. Create and maintain a positive first impression 3. Be more natural and relaxed when making presentations 4. Communicate ideas with clarity and force 5. Sell ideas and inspire others
2. Create and maintain the right impressions 3. Win people to your side more consistently 4. Communicate with clarity, force and impact 5. Persuade people to make the right decisions
2. Develop communication skills that convey information in a concise and convincing manner. 3. Understand the elements that foster collaboration within teams and organizations. 4. Build decision-making skills that resolve conflict. 5. Develop facilitation skills that coordinate team members efforts.
2. Prepare purpose and structure 3. Practice openings and closings 4. Use evidence to convey credibility 5. Plan visuals and Q&A
2. Practice behaviors that cultivate strong relationships 3. Communicate with impact 4. Inspire and motivate those around them 5. Implement ways to stand out and get promoted How to Build Relationships and Sales through Networking 1-day Seminar Objectives:
2. Network effectively and with confidence 3. Use strategies to maximize networking opportunities 4. Apply skills to make powerful impressions and communicate effectively 5. Create a networking plan that builds relationships and increases business success
How to Coach Employees
to Maximum Achievement
2. Learn to speak openly and candidly to create positive behavior changes 3. Use a coaching agenda to drive change 4. Develop a coaching style that works for you to give others guidance and direction 5. Utilize the coaching process to build individuals and teams
How to Coach Employees
to Peak Performance
2. Use Dale Carnegie’s Five Drivers to motivate others into high-performing people 3. Create a coaching style using a variety of techniques to develop people
2. Be poised and confident 3. Get prospects excited 4. Appeal to needs, wants, and interests 5. Maintain a positive attitude
2. Understand the body’s response to stress 3. Learn methods to reduce stress 4. Discover strategies for managing stress How to Deliver Sales Presentations that Win the Business 2-day Seminar Objectives:
2. Present from a client’s perspective 3. Deliver compelling solutions 4. Respond to objections 5. Tie the sales process together
2. Make a positive lasting first impression 3. Use networking, referrals, and champions to increase our face-to-face appointments 4. Gain questioning and listening tools that distinguish us from the competition 5. Understand how to build long lasting, profitable relationships How to Give Yourself a Promotion 1-day Seminar Objectives:
2. Get in sync with the boss and organization’s strategies and goals 3. Establish and manage priorities 4. Plan powerful presentations that help advance your career 5. Manage time more efficiently How to Handle Multiple Demands on Your Time 1-day Seminar Objectives:
2. Develop the mindset to overcome time management obstacles and work more efficiently 3. Identify tools to plan, organize, and manage our time 4. Leverage our time and increase productivity by reducing stress and working smarter, not harder 5. Plan and conduct effective meetings
2. Develop detailed job descriptions and effective advertisements 3. Effectively screen resumes and prepare for interviews 4. Select the appropriate interview format to discern the right candidate 5. Present job offers, provide an effective orientation, and manage performance for continued success How to Hold Yourself and Others Accountable for Results 2-day Seminar Objectives:
2. Gain employee commitment to established goals 3. Recognize and remove barriers to progress and productivity 4. Use tools to hold ourselves and others accountable for results 5. Sustain success through coaching and recognition How to Inspire, Motivate,
and Lead Sales Professionals
2. Motivate salespeople 3. Coach salespeople 4. Train salespeople 5. Conduct sales meetings How to Instill a Sense
of Urgency in Your Organization
2. Use your leadership skills to help others get to and stay at the top of their game 3. Effectively use Dale Carnegie principles to:
• Influence people and outcomes • Turn negative people into your biggest supporters 5. Improve communications 6. Develop your personal leadership 7. Lead people through change 8. Reinvigorate your people How to Instill a Strong Work Ethic in Your Organization 1-day Seminar Objectives:
2. Use your leadership skills to help others get to and stay at the top of their game 3. Effectively use Dale Carnegie principles to:
• Influence people and outcomes • Turn negative people into your biggest supporters 5. Improve communications 6. Develop your personal leadership 7. Lead people through change 8. Reinvigorate your people
2. Action plan for improving ourselves 3. Method for getting to know someone 4. Increased self-confidence by re-coloring our attitude 5. Action plan for building trust 6. Method for showing appreciation 7. Structure for handling critical questions 8. Method for giving constructive criticism
2. Increase communication skills, including listening skills to discover the true needs of negotiation situations 3. Resolve conflict that arises during negotiation in a manner that maintains the relationship between concerned parties 4. Plan and use powerful negotiation tactics to achieve win-win outcomes for everyone
2. Use creativity to replace apathy with team spirit 3. Replace dissension with collaboration 4. Develop solutions for dealing with nay-sayers 5. Gain cooperation from negative people 6. Learn methods for disagreeing agreeably 7. Recognize personal signs of negativity 8. Discover personal tendencies in dealing with others 9. Solve specific negativity problems at the workplace 10. Become proactive in dealing with negativity 11. Use constructive criticism to get results 12. Use positive reinforcement to build winning attitudes How to Remember Just About Anything 1-day Seminar Objectives:
2. Recognize how memory relates to self-confidence 3. Step outside our comfort zone 4. Have fun with improving our memory How to Replace Conflict with Cooperation 1-day Seminar Objectives:
2. Analyze your conflict response style 3. Identify anger triggers and remain poised in conflict situations 4. Encourage collaborative problems solving and gain consensus 5. Learn a variety of strategies for managing conflict How to Replace Workplace Negativity with Enthusiasm 1-day Seminar Objectives:
2. Use processes to instill confidence and enthusiasm among team members 3. Gain cooperation from negative people 4. Use positive reinforcement to build enthusiasm 5. Develop a personal action plan to banish negativity How to Run Meetings that Actually Accomplish Something 1-day Seminar Objectives:
2. Develop new skills for effectively conducting and participating in meetings 3. Develop a personal action plan to increase facilitation effectiveness
2. Know how to assess the audience 3. Learn how to use correct language and write for impact 4. Know non-verbal factors 5. Communicate for various results
2. Communicate value and sell from a buyer’s point of view 3. Master a consultative selling process to accelerate the sales cycle 4. Strengthen relationships by building credibility and client loyalty 5. Develop a positive attitude to generate predictable sales results
2. To look at ways to better leverage our own and others time to increase productivity 3. To identify time wasters, stress producers and other time management inhibitors 4. To identify breakthroughs that will enable us and our people to work smarter, not harder
2. Influence people to your point of view 3. Take on a leadership attitude 4. Deal effectively in difficult situations
2. To further develop process and people skills to increase our leadership sphere of influence 3. To develop additional skills within the five drivers of business success 4. To examine our own leadership styles and tendencies to maximize our strengths while minimizing our weaknesses 5. To increase the productivity of individuals and teams within our organization How to Turn Buying Objections into Selling Opportunities 1-day Seminar Objectives:
2. Develop rapport and trust to build relationships and overcome objections 3. Learn questioning and listening skills to uncover hidden objections 4. Create and practice planned responses to your most common objections 5. Resolve objections with confidence How to Turn Difficult Employees into Productive Contributors 1-day Seminar Objectives:
2. Increase skills in understanding and relating to difficult employees 3. Develop a plan for how you relate to difficult employee relationships in order to enhance performance
2. Overcome customer dissatisfaction 3. Prevent client defection and resolve complaints 4. Maximize add-on and cross-sell opportunities 5. Partner across functions to exceed customer expectations 6. Increase customer retention How to Use Influence as a Leadership Tool 2-day Seminar Objectives:
• Influence people and outcomes • Assert yourself in difficult people situations to more often get the “win-win” result 3. Sell your ideas 4. Get more consistent commitment from your people—not just compliance 5. Improve communication 6. Develop Personal Leadership 7. Lead people through change How to Win Cooperation and Influence People 1-day Seminar Objectives:
2. Build confidence and establish credibility 3. Improve communications across functions 4. Create an atmosphere of trust and collaboration 5. Apply methods to influence others without authority
2. Value human potential and build relationships of mutual trust and respect 3. Develop and maintain processes and procedures that drive innovation, plan, define performance goals, utilize time effectively, delegate, analyze problems, and make decisions 4. Learn to lead by demonstrating effective questioning and listening skills: one on one, small groups, and problem solving meetings 5. Balance the desired outcomes of visions and plans with an accurate assessment of actual performance and hold others accountable to predetermined results
2. Meet new people easily 3. Speak persuasively 4. Win friends quickly 5. Reduce self-consciousness and fear Making Sales: How to Jump Start Your Selling Career 2-day Seminar Objectives:
2. Ask the right questions to appeal to logic and emotions 3. Present compelling solutions 4. Gain commitments 5. Turn objections into sales Managing Across Generations 1-day Seminar Objectives:
2. Communicate more effectively with diverse age groups 3. Honor generational diversity to achieve success 4. Motivate and inspire individuals of all generations 5. Effectively manage the performance of employees across generations
2. Identify our work style and how to best work with others 3. Use emotional controls to inspire and motivate those around us 4. Implement ways to respond to emotional outbursts from others 5. Learn to control stress and worry Managing without Authority 2-day Seminar Objectives:
2. Establish goals, delegate, empower, and maintain accountability 3. Demonstrate leadership through effective communication skills 4. Deliver persuasive presentations 5. Resolve conflicts and coach effectively Maximizing Productive Time through Focus 2-day Seminar Objectives:
2. To look at ways to better leverage our own and others time to increase productivity 3. To identify time wasters, stress producers and other time management inhibitors 4. To identify breakthroughs that will enable us and our people to work smarter, not harder New Management Skills for the Self-Directed Work Environment 2-day Seminar Objectives:
2. Capitalize on our leadership style to motivate stakeholders 3. Effectively plan and measure goals 4. Demonstrate leadership through effective communication skills 5. Resolve conflicts and apply a tool to coach effectively New Start 8-session Program Objectives:
2. Strengthen Relationships 3. Enhance Communication Skills 4. Control Worry and Stress People Skills for First Time Managers and Supervisors 1-day Seminar Objectives:
2. Get in sync with management and our employees 3. Use techniques that cultivate positive work relationships 4. Hire the right people and effectively manage performance 5. Run successful conflict resolution meetings Project Leadership Mastery: Increasing the Motivation and Commitment of Your Team 2-day Seminar Objectives:
2. Establish goals, delegate, and empower team members 3. Align projects and assemble a productive and motivated team 4. Deliver persuasive presentations 5. Sustain success with coaching and recognition Public Speaking Mastery 2-day Seminar Objectives:
2. Learn efficient preparation techniques 3. Practice a variety of presentation elements 4. Present complete presentations including Q & A 5. Know how to self-coach for best results Sales Advantage 8-Session Program Objectives:
2. Communicate value and sell from a buyer's point of view 3. Master a consultative selling process to accelerate the sales cycle 4. Strengthen relationships by building credibility and client loyalty 5. Develop a positive attitude to generate predictable sales results Silent Selling: How to Sell More through Intelligent Listening 2-day Seminar Objectives:
2. Use a questioning process to discover the prospect’s motives and move the sale forward 3. Identify body language and non-verbal clues 4. Determine and overcome spoken and hidden objections 5. Formulate solutions aligned with the prospect’s needs Step Up to Leadership 1-day Seminar Objectives:
2. Value human potential and build relationships of mutual trust and respect 3. Develop and maintain processes and procedures that define performance goals, empower, and delegate 4. Define purpose, values, expectations, and ground rules in order to create a cohesive team that achieves results 5. Achieve desired outcomes and hold others accountable to predetermined results Stress Management Workshop ½-day Seminar Objectives:
2. Normalize feelings of stress and worry 3. Focus on the positive 4. Build a sense of community 5. Review Dale Carnegie Stress and Worry Principles 6. Identify one thing we can do to deal with stress in our lives Strictly Business: The Dale Carnegie Immersion Seminar 3-day Seminar Objectives:
2. Enhance business communication skills 3. Strengthen people skills 4. Develop leadership skills 5. Develop greater flexibility 1-day Seminar Objectives
2. Prepare purpose and structure 3. Practice openings and closings 4. Use evidence to convey credibility 5. Plan visuals and Q&A
2. Develop new skills to help manage projects, delegate efficiently, motivate others to action, and run meetings that accomplish results 3. Conduct performance reviews that increase productivity and align others to the organizational goals 4. Increase ability to deal with a variety of people and handle conflict before it explodes Successfully Managing People in Projects 2-day Seminar Objectives:
2. Get people to perform even when they don't report to you 3. Use influence to get results 4. Inspire commitment through understanding others 5. Handle difficult situations The Leadership Advantage 3-day Seminar Objectives
2. Value human potential and build relationships of mutual trust and respect 3. Develop and maintain processes and procedures that drive innovation, plan define performance goals, utilize time effectively, delegate, analyze problems, and make decisions 4. Learn to lead by demonstrating effective questioning and listening skills: one on one, in small groups, and leading problem-solving meetings 5. Balance the desired outcomes of visions and plans with an accurate assessment of actual performance and hold others accountable to predetermined results The People Side of Process Improvement 2-day Seminar Objectives:
2. Perform well as part of any team 3. Interact effectively with any individual 4. Utilize peer-to-peer coaching for mutual success 5. Present ideas and information with confidence and clarity World Class Customer Service 6-Session Program Objectives
2. Resolve customer conflicts that recognize and deal with a variety of customer behaviors 3. Build decision-making skills that resolve conflict 4. Develop negotiation skills 5. Reduce work-related stress while satisfying internal customers |
