"I am pleased to inform you that the Dale Carnegie Value Selling Workshop has yielded some measurable results. To cite a few:
Techno India is a group of 7 engineering colleges in West Bengal, now venturing into Software Park. We made our pitch with Credibility Statement based on CAT DG sets feature/benefits based on IPS Sales Manual and TIL capabilities on project execution, customized product support offerings and integrated solutions. The Customer wanted us to assess all their power needs for their Kolkata facility with a 100% back up in shape of a power station. Based on our recommendations, they have identified specific Captive diesel plant totaling 15 MVA spread over next three years. They have identified TIL as a partner in this big picture. The following is the action items:

· Order received for 1st 1500 kva
· CSA for O&M
· Classroom and on field training for 4th year students
· Summer training programme at TIL.

This year National Games is to happen at Guwahati by November. 2 sets of 500 kva DG were required for stadium lighting. We approached National Games Committee and made our Credibility Statement in terms of CAT product and technology dependability, TIL capability in terms of packaging, execution and localized product support. The Games committee awarded the contract to Eastern power, contractor through whom we are supplying.
I am indeed pleased to inform you that this training approach has been significantly different and the same has changed the team's capability to think out of the box and is yielding results. "